We're so certain you'll be satisfied with our service and support that we offer the following money-back guarantee.

If you're not satisfied with the service or support we have provided, let us know within the first 30 days of your first hosting period and we'll refund what you paid for your web hosting service, provided all of the following:

• You've contacted us previously about any problems encountered and given us an opportunity to fix them
• You've complied with all the terms and conditions of our service agreement
• You've requested a refund in writing (by email, via our online helpdesk or postal mail)

Our money-back guarantee applies only to the hosting service charges. Domain registration and SSL certificate costs are non-refundable.

Have questions about our guarantee? Feel free to contact us.